Silent Grievance Jar — Privacy Policy

    Last updated: 6 September 2026

    The short version

    Silent Grievance Jar does not collect your data. What you write stays on your phone. There is no account to create, no partner account linked to yours, no server to send anything to, no analytics, no trackers, and no ads. Nothing you write is ever sent to another person by the app — at your weekly check-in it is shown to you, on your device, and what you say out loud is entirely your choice.

    1. Who We Are

    Silent Grievance Jar is a mobile app published by Olaverse Labs ("we", "us", or "our"), which also maintains this website at olaverse.co.uk. This policy covers the app only. Our website privacy policy covers olaverse.co.uk separately.

    2. Nothing Leaves Your Phone

    This is the most important thing to know, so it comes first. The app has no accounts, no sign-in, no pairing with another person, and no server behind it. Every entry you write is saved in the app's own storage on your device and stays there.

    That means what you write is not sent to us, and it is not sent to the person it might be about. The weekly check-in happens on your own phone: the app shows you what you logged, one entry at a time, and you decide what — if anything — to raise in the conversation. The app never speaks for you.

    3. What the App Stores

    When you log a grievance, the app saves the following on your device:

    • The text you write.
    • The optional severity tag, if you set one.
    • The time you wrote it, so the app knows which check-in it belongs to.
    • Your check-in day and time, and whether an entry has been marked as discussed, resolved, or let go.

    You do not give us a name, an email address, or a password, because there is nothing to sign in to. If the app asks you what to call yourself or the other person, that label lives on your phone with everything else and does not have to be a real name.

    4. What We Never Collect

    To be specific, rather than vague:

    • No account. No name, email address, phone number, or password.
    • No contacts. The app never asks who your partner or housemates are, and never reads your address book.
    • No analytics or crash reporting. There is no analytics SDK, no crash reporter, and no telemetry in the app. We do not know how often you open it, how many entries you write, or whether you finished a check-in.
    • No advertising identifiers. We do not read your IDFA, Android Advertising ID, or any other device identifier.
    • No location, photos, or microphone. The app does not request these permissions.

    We could not show you your own jar if we wanted to, because we never receive it.

    5. You Can Always Take It Back

    An annoyance you felt on Tuesday is often gone by Friday, and the app is designed to let that happen rather than to hold you to it. Any entry can be edited or deleted at any time, before a check-in or after it. Nothing is locked in, and because nothing was ever transmitted, a deleted entry leaves no copy anywhere for anyone to recover.

    6. Who Can See Your Jar

    Only whoever can unlock your phone and open the app. That is worth thinking about honestly: this app holds notes about someone you likely live with, so if you share a device or your passcode, they can read it.

    Keep a device passcode or biometric lock enabled, and if the app offers its own app-level lock, turn it on. If you are ever in a situation where being seen writing something would put you at risk, this app is not the right tool for it — please speak to someone you trust or a domestic abuse support service in your country instead.

    7. Notifications

    Your check-in reminder is scheduled by your phone's own operating system. It is a local notification: no push server is involved, no device token is sent to us, and the reminder is delivered by your phone to itself. Reminders never quote what you wrote. If you decline notification permission the app still works — you will simply need to remember the check-in yourself.

    8. No Ads, No Trackers

    The app contains no advertising and no third-party tracking of any kind. Given what this app is for, advertising would be a betrayal of it, and we will not add any. We do not sell, rent, share, or trade your information, because we do not have it.

    If we ever introduce a feature that transmits data off your device, we will update this policy and the app's App Store privacy disclosures before that version ships, not after.

    9. Device Backups

    If you have iCloud Backup or Google's device backup switched on, your phone's backup may include this app's data along with everything else on the device. That backup is created and held by Apple or Google under their own privacy policies and encryption; we have no access to it and no involvement in it. You can control this in your device settings, and switch it off for this app if you would rather it were not backed up at all.

    10. Deleting Your Data

    You are in full control, and you do not need to ask us:

    • Delete an individual entry inside the app to remove that record.
    • Clear the jar to remove everything at once, if the app offers that in settings.
    • Delete the app from your phone to remove all of it. Uninstalling removes the app's local storage.

    There is no "delete my account" request to send us, and no copy on our side to erase. This also means we cannot recover your jar if you delete the app or lose your phone.

    11. If You Email Us

    The one case where we do receive personal information is when you choose to contact us. If you email us for support, we receive your email address and whatever you write. We use it only to reply, we keep it only as long as needed to resolve the matter and for basic records, and we do not add you to a mailing list. Please do not paste the contents of your jar into a support email — we do not need it, and we would rather not have it.

    12. Children

    The app is not directed at children under 13, and we do not knowingly collect personal information from anyone — children included — since the app collects none.

    13. App Stores

    Downloading the app is a transaction between you and Apple or Google. They collect their own data about downloads, purchases, and crashes under their own policies, which we do not control. Any crash reports Apple or Google share with us are aggregated and provided by the platform, not gathered by the app.

    14. Changes to This Policy

    If we change this policy, we will update the date at the top of this page, and we will do so before shipping any app version that changes what data is handled.

    15. Contact

    Questions about this policy: contact@olaverse.co.uk

    Appendix: Legal Detail

    The sections above are the whole picture in plain English. This appendix restates the same facts in the formal terms that data protection law uses, for anyone who needs them.

    A. Controller and Scope

    For the purposes of the UK GDPR and EU GDPR, the controller is Olaverse Labs, contactable at contact@olaverse.co.uk. Because the app processes your entries entirely on your own device and transmits nothing to us, those entries are not personal data under our control. The only personal data we act as controller for is correspondence you send us directly.

    B. Lawful Basis for Processing

    • App use: no lawful basis is required, as we carry out no processing of your personal data. Processing on your own device, under your sole control, is not processing by us.
    • Email correspondence: legitimate interests (Article 6(1)(f)) — responding to a request you chose to send us.

    An entry may record how you feel about someone close to you, and could in some readings touch on special category data under Article 9. This makes no difference to our position: we never receive it, so we never process it.

    C. Your Rights Under UK and EU GDPR

    You have the right to request access to your personal data, and its rectification, erasure, restriction, or portability, and to object to processing. In practice, for your jar these rights are exercised directly on your device, since we hold no copy: you already have full access, and deleting an entry or the app is immediate erasure.

    For any email correspondence you have sent us, you can exercise all of these rights by writing to contact@olaverse.co.uk. We respond within one month, as required.

    If you believe we have handled your personal data unlawfully, you may complain to the UK Information Commissioner's Office at ico.org.uk, or to your national supervisory authority if you are in the EEA.

    D. United States State Privacy Rights

    Under laws including the California Consumer Privacy Act as amended by the CPRA, and the comprehensive privacy laws of states such as Virginia, Colorado, Connecticut, Utah, and Texas, we disclose the following:

    • Categories of personal information collected through the app: none.
    • Categories of sensitive personal information collected: none.
    • Sold or shared for cross-context behavioural advertising: none. We have never sold or shared personal information, and we do not process it for targeted advertising or profiling.
    • Sources: the only personal information we receive is what you send us directly by email.
    • Retention: email correspondence only, for as long as needed to handle your enquiry.

    You may exercise your rights of access, correction, deletion, and appeal by emailing contact@olaverse.co.uk. We will not discriminate against you for doing so. Because we hold no personal information from the app itself, a request about app data will be answered by confirming that we hold none.

    E. International Transfers

    Your jar is not transferred anywhere: it stays on your device. Email you send us is handled by our email provider in the course of ordinary email delivery.

    F. Security

    Your jar is protected by your device's own security — its passcode, biometrics, and platform encryption. We recommend keeping a device passcode enabled, since anyone who can unlock your phone can open the app, and in this app's case that person may well be the one your entries are about. No system is perfectly secure, but the app's design means a breach of our systems cannot expose your entries, because they are not there.

    G. Automated Decision-Making

    The app schedules your check-in and may show simple summaries of recurring themes across your own entries. These are straightforward computations over content you wrote yourself, carried out on your device. There is no automated decision-making producing legal or similarly significant effects, and no profiling of you by us.